During the Website Design process, you can identify the text, photo or contact information you want to change before the site is live. If you have immediate questions about your site’s development, you will be happy to contact the customer support staff immediately via e-mail, telephone or live chat. If you are limited to e-mail technology, think about other companies that offer a wide range of telephone services and live chat support such as customer service options. E-mail is very good for convenience – when it’s easy.
By identifying the “relation index”, it is ensured that a firm is trustworthy, and that your deposit or full payment will be almost after. Reliability Indicators include, but this is not limited to:
- Toll-free telephone support
- 24 hour customer service
- Better Business Bureau Affiliation